Customer care
As a small business, we’re always looking for ways to improve and provide the best possible experience. If you ever have questions or concerns, we’re easy to reach and happy to help. Your satisfaction matters to us.
A small family-run shop providing reliable electronics repair — with honest service, fair pricing, and clear communication every step of the way.
We’re a small business based in Santa Rosa, California, specializing in electronics repair, inspection, and testing. We also buy electronics in person whether it be used, damaged or broken. We carefully inspect and evaluate each item to determine its condition, functionality, and potential for repair. Our focus is on providing a simple and straightforward experience for anyone looking to sell their unwanted or damaged electronics. All the electronics we purchase, are made in person only.
As a small business, we’re always looking for ways to improve and provide the best possible experience. If you ever have questions or concerns, we’re easy to reach and happy to help. Your satisfaction matters to us.
We aim to reduce waste by reusing boxes from our inventory or sourcing packaging locally whenever possible, giving materials a second life and lowering our environmental impact. While not every order can ship in reused packaging, sustainability stays a priority in our shipping process.
We prioritize accuracy and transparency in every listing. Product details are carefully reviewed, and we include multiple photos so you know exactly what you’re purchasing. Every item is securely packaged to help ensure it arrives safely and in the condition described.
We’re a small, independent team, and every purchase directly supports the people behind our business — not a large corporation. We’re committed to fair pay, positive working conditions, and building a company that puts customers and employees first, not just profit margins.
No warehouse, no call centre — two brothers in Santa Rosa who like fixing things and hate seeing good tech thrown away.
Price Point started in Santa Rosa with a workbench, a box of parts and a habit of fixing what other shops called dead.
We buy electronics directly from people in person, whether they’re new, used, second-hand, or broken. Bring your unwanted or damaged devices to us, and we’ll inspect and evaluate them before making you an offer.
Walk in and talk to the same people who tested your device. No scripts, no call centre, no queue.
Every device that gets a second life is one that does not become waste. That is the whole reason this shop exists.
Bring your device in, or leave us a message below — we read every one and reply the same day.
